Professional
CONTACT
CENTER
Outsourcing

ABOUT US

Anytime

We are always in touch. At any time, from anywhere in the world.

 

Reliable

Due to the high reliability and professional approach — we are trusted by leading companies in the world.

Communication

Our task is to help the clients , while creating and leaving only positive emotions from each communication.

Expert

With a professional approach and continuous development — we create creative and working solution for our customers.

SG Company — Сontact Сenter is a reliable outsourcing partner of leading international companies. 

Today we are ready to serve customers worldwide in more than ten languages.

Since 2008, we have been making customer service reliable and simple, thanks in large part to trusting 

and highly professional relations with our Customers.
Every project, regardless of its size, is a large part of our business, the work of a skilled team of professionals.

Our brand «SG Company — Сontact Сenter» 

as accurately as possible conveys the values that are fundamental to our work:
«A — Anytime, R — Reliable, C — Communication, E — Expert».

We are always open to innovation and looking forward to working with professionals.

SERVICES

  • Creating of the data base of perspective or existing customers
  • Online access to call recordings and completed orders
  • Detailed and convenient reporting

Sales by phone

  • Quantitative and qualitative survey results
  • Quality control, filling in questionnaires
  • Operational performance dates
  • Online access to call recordings
  • Reporting in the required format

Questionnaires / questions

  • Updated customer data base as per your request
  • Quick update of the information passed to customers
  • Detailed reporting

Database Update

  • 24/7 customer support line
  • Multi-channel customer support: phone, chat, e-mail, SMS, social networks
  • Complain management system
  • Online access to statistical reporting

Support

  • Coding in most popular languages Java, .Net, PHP, C#, Python, C++, iOS, Android (mobile applications)
  • IT-outsourcing (Dedicated Development Center – DDC)

Software development

  • 24/7 availability of your service and order processing
  • Online access to call recordings
  • Database actualization
  • Detailed and convenient reporting

Online Shop Support

We are always open

to your suggestions

and are ready to cooperate

on individual conditions.

Individual wishes

We select candidates that meet

the needs of your business

at this stage and are suitable

for your company’s value system.

Recruiting

Our clients

We are always open to innovation and looking forward to working with professionals.

CONTACT US NOW

About us

✔ COMMUNICATION
✔ RELIABLE
✔ ANYTIME
✔ EXPERT

Services

  • Sales by phone
  • Questionnaires and questions
  • Database Update
  • Support

  • Software development
  • Online Shop Support
  • Individual wishes
  • Recruiting